Cancellation Policy

Cancellation Policy

1. General Cancellation Policy

Cancellation policies vary depending on the type of booking and service provider. Please review the specific cancellation terms provided at the time of booking for detailed information.

2. Cancellation by the Customer

• Accommodation Bookings:

  • Standard Rate: Cancellations made at least [X] days before the scheduled check-in date will receive a full refund, minus a processing fee of [Amount/Percentage]. Cancellations made within [X] days of the check-in date are non-refundable.
  • Non-Refundable Rate: No refunds will be issued for cancellations of non-refundable bookings.

• Flight Bookings:

  • Refundable Tickets: Cancellations made at least [X] hours before the scheduled departure may be eligible for a full or partial refund, depending on the airline's policy.
  • Non-Refundable Tickets: No refunds will be provided for non-refundable tickets. Changes to travel dates may be subject to additional fees.

• Tour Packages:

  • Standard Cancellation: Cancellations made at least [X] days before the tour departure will receive a full refund, minus any non-recoverable costs. Cancellations made within [X] days of the departure are non-refundable.
  • Custom or Special Packages: Custom or special tour packages may have different cancellation terms, which will be specified at the time of booking.

3. Cancellation by Us

In the event that we need to cancel or modify your booking due to unforeseen circumstances or other reasons, we will notify you as soon as possible. You will be offered:

• A full refund of any payments made.
• An alternative booking of equal or greater value.
• Any other remedy as deemed appropriate under the circumstances.

4. Refund Process

Refunds will be processed using the same payment method used for the original booking. Please allow [X] business days for the refund to be reflected in your account. Any fees or charges related to the refund process are the responsibility of the customer.

5. Changes to Your Booking

• Rescheduling: Depending on the service provider, rescheduling your booking may be possible. Additional fees or fare differences may apply. Please contact us as soon as possible to discuss rescheduling options.
• Modifications: Requests to modify your booking, including changes to dates or guest details, are subject to availability and may incur additional charges.